Review
Posted 8/25/2020
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1 Review
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Trustlinker since 08/25/20
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PLANO, TX
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Excellent Customer Service & Products
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Highly recommend! This was my second purchase from PENSRUS and was wowed once again. My order was shipped very quickly and the personalized product came out perfect. The best part is the customer service I received, it was professional and patient... Read More »
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Complaint
Posted 8/20/2018
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1 Review
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Trustlinker since 08/20/18
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STUART, FL
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DO NOT BUY FROM THEM
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I placed an order in February of 2018. I called several times to find out where my order was and was told that the items were on back order. The last time I called - in July of 2018, I was told that "the old owner" did not place the order with Bic... Read More »
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Review
Posted 8/14/2012
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2 Reviews
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0 Question
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75 Profile Views
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0 Answer
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Trustlinker since 08/14/12
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PensRUs did a great job for us
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PensRUs far exceeded my expectations. I have dealt with other promotional item companies before but PensRUs provided the best ordering process and the best results. The staff was great about explaining my options. And, they showed me how things wo... Read More »
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Review
Posted 6/25/2012
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 06/25/12
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Lakewood, CO
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Pen Order
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We purchased pens and were very pleased with not only the customer service, but also the speed at which our order was completed. We had purchased pens from another company in the past and did not have a good experience. We will order again when we... Read More »
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Review
Posted 4/12/2012
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1 Review
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0 Question
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80 Profile Views
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0 Answer
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Trustlinker since 04/12/12
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A Great Company to Work With
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I just found Pensrus via a web search when I was looking for some nice inexpensive promotional pens. I have used them twice now, and both times their service and product quality were excellent. They sent me my first proof within a couple hours, co... Read More »
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Review
Posted 4/3/2012
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1 Review
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0 Question
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78 Profile Views
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Trustlinker since 04/03/12
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PENSRUS ROCKS OUT LOUD!
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PENSRUS has always provided me with a quality product in an amazingly short period of time. The staff is friendly and always seem ready to give 150% to make sure their customers are happy. Read More »
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Review
Posted 2/20/2012
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1 Review
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0 Question
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66 Profile Views
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0 Answer
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Trustlinker since 02/20/12
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GREAT PRODUCT AND CUSTOMER SERVICE
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We have placed our second order with PensRus and we are extremely please with the quality of the pens every time we do business.
We were extremely pleased with Sandy Aubry the Product Specialist. Her conduct on the needs of the customers was ex... Read More »
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Review
Posted 1/26/2012
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1 Review
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0 Question
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100 Profile Views
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0 Answer
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Trustlinker since 01/26/12
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Excellent Service and Products
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The PENSRUS team completed my order in a very timely manner and was very responsive to my questions. The pens were on great quality and the engraving looked awesome. The website is very easy to use. I will definitely order through PENSRUS again an... Read More »
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Review
Posted 6/27/2011
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 06/27/11
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Review 6/27/2011
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Everyone at PENSRUS where very helpful with our order. The quality of the printing on the pens was of the highest standard and we are very satisfied finish product. Our company is on the other side of the planet (New Zealand) and the distance did... Read More »
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Review
Posted 6/12/2011
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1 Review
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0 Question
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89 Profile Views
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0 Answer
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Trustlinker since 06/12/11
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Review 6/12/2011
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This is the second time I have used Pensrus for a keepsake for my family picnic. I am very pleased with their products and how quickly they take care of their customers. So far the people that I have worked with have been wonderful. They are a com... Read More »
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Review
Posted 4/20/2011
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1 Review
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0 Question
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88 Profile Views
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0 Answer
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Trustlinker since 04/20/11
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Billerica
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Review 4/20/2011
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I have been a customer of Pens R Us for many years now and felt it was time to compliment their exemplary service. I had used another marketing company for years and was happy enough with the treatment I got. Although whenever I had a huge need fo... Read More »
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Review
Posted 4/15/2011
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1 Review
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0 Question
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82 Profile Views
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0 Answer
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Trustlinker since 04/15/11
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Review 4/15/2011
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Placed the order last week and yesterday the order came to the house. Pleasantly surprised with the fast and speedy service as well as the quality of the products that I have received. I am now looking for something along the same lines with a Mas... Read More »
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Review
Posted 3/23/2011
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1 Review
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0 Question
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102 Profile Views
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0 Answer
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Trustlinker since 03/23/11
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Review 3/23/2011
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PENSRUS recently helped me out in a huge way for a sorority function at USC. Very last minute we needed a huge shipment of customized pens for my sorority's event and everyone at PENSRUS was extremely helpful. From the initial ordering to when the... Read More »
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Review
Posted 3/16/2011
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 03/16/11
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Review 3/16/2011
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Our company needed to launch a last minute quality program on 3/10/11 and I had a total of 7 days of which two were weekend days to get custom made pens inexpensively. I contacted PENSRUS on Thursday afternoon 3/11/11 and had my custom made pens i... Read More »
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Review
Posted 3/9/2011
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1 Review
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0 Question
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75 Profile Views
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0 Answer
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Trustlinker since 03/09/11
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Review 3/9/2011
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I recently placed my order with PENSRUS. Our church moved to a new location and we wanted personalized ink pens to commemorate the event. I needed a nice ink pen that was of good quality and, because we thought of ink pens at the last minute, I ne... Read More »
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Review
Posted 2/8/2011
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1 Review
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0 Question
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115 Profile Views
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0 Answer
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Trustlinker since 02/08/11
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Washingtonville, NY
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Review 2/8/2011
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I have ordered from pensrus.com twice in the past 2 years. The first set of pens were perfect - they are a beautiful burgundy color with a comfortable grip and flawless engraving that write smoothly. I ordered another set of pens a few weeks ago,... Read More »
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Review
Posted 12/10/2010
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 12/10/10
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Review 12/10/2010
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I would like to say how happy I am that I have been doing business with these guys. Recently we had what would be considered a huge problem with an existing order. The order was on time and the items were correct but functionality was sub par. I a... Read More »
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Review
Posted 8/14/2010
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1 Review
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0 Question
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74 Profile Views
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0 Answer
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Trustlinker since 08/14/10
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Aliso Viejo, CA
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Review 8/14/2010
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Prompt service, pens delivered as promised. Liked that they had no hidden charges unlike some of the other pen companies. Read More »
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Review
Posted 7/15/2010
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1 Review
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0 Question
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101 Profile Views
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0 Answer
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Trustlinker since 07/15/10
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CA
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Review 7/15/2010
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In placing my 2nd order at PENSRUS, I noticed the TrustLink logo on their home page and wanted to share my experiences from my 1st order.
In May of this year, I realized I was out of promo pens 1 week before our largest tradeshow.
I placed an o... Read More »
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Review
Posted 7/14/2010
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1 Review
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0 Question
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117 Profile Views
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0 Answer
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Trustlinker since 07/14/10
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New Brighton, PA
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Review 7/14/2010
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Needed pens with my business name on them. Found Pensrus on Bing first then looked at other places doing the same thing. Liked the free shipping and price guarantee but their price was already good.
Got the pens in about 2 weeks and really liked... Read More »
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