|
|
Review 7/21/2010
|
|
I hired the company to install approximately 1600 sq ft of tile. They estimated the cost as approx $2600 in labor (at $45 per hour) to be competed in five days (Tue-Sat). On Friday, the day prior to the estimated completion day, I asked for a status report. The owner, Dave, admitted that they will not be done by Saturday. His crew worked through Saturday and Sunday to finish by Monday. At the end of Monday, I had to request a status again. Dave replied they would finish on Tuesday or Wednesday. On Wednesday evening, Dave told me it would be done late Thursday. Late Friday, Dave and his crew claimed they were complete, packed up, presented the bill (which was seven times more than the original estimate cost), and prepared to depart. Trash was strewn all over the house and backyard, grout was ground into existing carpet and splashed over several walls (especially in the inconspicuous places like closets), tools were scattered about, paper that was taped to the carpet to keep it clean was left behind (leaving glue marks on the carpet where the tape was removed), walls were dinged from removing the doors, storage shelves were left dismantled, and I could go on. I had to confront Dave about having these things corrected. He did send two people by the next day to clean up and after several hours they were recalled leaving the remaining mess for us to finish.
|
|
|
|
|
|
|
|