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DONT GO TO WEST COAST DENTAL!!!
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I knew I should have left the second I got their because I had a bad feeling about the company. I watched them yell at a patient in the lobby. They Belittled and embarrassed the poor lady! I felt so bad for her. They didnt take a second to hear her, they just embarrassed her in front of all the patients in the lobby. My tooth was hurting, otherwise I would've left right then. I told myself that I'd never come back after my tooth was fixed. I went into my appointment, and they gave me the fees to have my tooth fixed. I told them I felt uncomfortable with the fees, and I wanted to know exactly how much my insurance would pay for, and they said they worked with my insurance before and they're usually pretty accurate, and I have nothing to worry about, so even totally worried, I had them fix my tooth. They said my tooth was hurting because I had a cavity on it. I felt deep down it wasnt from a cavity, but sadly, I trusted the dentist... only to find out 2 weeks later my tooth was still hurting. The X-ray tech slipt up and told me why my tooth was hurting, which was exactly what i thought, but the dentist denied that. I went to another dentist the same month, they told me exactly what the xray tech had said, and they fixed the problem and guess what, my tooth didnt hurt ANYMORE. lastly, unsuprisingly, I find out, that West Coast Dental charged me for all the work to be completed in my mouth, and I only wanted 1 thing done. I told them I only wanted to pay for the work that was being completed that day… they told me it’s be $400… well I found out later it was $400, and now they have a credit at the office… and are asking me to come back in to have the rest of my work done. I will not go back. West Coast Dental has horrible customer service, and they're liars to gain more profit.
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