|
Business's response - by Veterinary Pet Insuranceon 1/21/2011
|
|
Hello Mohammad, I am responsible for replying to the reviews posted on this site and it seems that the information provided in your review suggests that you have not requested a dispute review. According to your policy, you have the right to request a review when your claim is denied. Medical records (not invoices) along with a written request for a dispute review should be submitted. Once this information is received, the Claims Dept. can research your dispute to determine if additional benefits may be available. If you could please provide me with your policy number and the claims in question, I can take a look at your policy and offer my assistance during the dispute review process. Thank you, Chas M. Kidder Compliance Analyst
|