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Eric Osuna
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Due to issues we had with our previous mortgage company, we never thought anything would come out of our refinance. I set the bar too low as I was not ready to be disappointed again; my husband was a bit hopeful, but I definitely was not. However, Eric proved us wrong! He was there every step of the way, encouraging and helping in any way he can. His work ethics are phenomenal we couldn't have asked for a better person to help us.
We've dealt with other mortgage companies since 2000 when we bought our first house and those experiences left us with a bitter taste in our mouths. If we were lucky, those agents would return our call and when they did, they typically sounded like they were just winging it as it was pretty obvious they had no clue who we were -- just a customer. It was excruciatingly painful!
Needless to say, we never recommended any of the previous agents we dealt with as we knew they would just embarrass us. Definitely not the case this time! If we ever hear of any friend and/or family member who needs to refinance their loan, we have ABSOLUTELY no qualms recommending Eric. There is no question either that if we ever need to refinance our mortgage loan again, Eric will be our first call -- no question about it!
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