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Warranty not Worth the Words.
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I purchase a windows for my house 20 years ago. United Windows at that time were not the best windows but they had the best warranty of any manufacturer - Lifetime warranty workmanship and materials. Through the years I have had many of the windows replaced due to glass seal breakage or warping (approximately 40 sashes) with no hassles other than me doing all installations. I was sent two replacement sashes about a year ago. Both warped. I was told today they could now only replace the glass and in addition to me installing I now will need to disassemble the my old window and install new glass in the frame. This not what I was guaranteed and if United warranty is no better than this I would and I will purchase another brand of windows. I am not giving 3 stars however the website will not respond to let select my choice.
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