Robert R.'s review of U S National Legal Solutions

U S National Legal Solutions

         
Customer Reviews & Ratings
Complaint Posted 11/4/2011
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USNLS/NJS/LHG/316 NLS Modifications are the same company
I used to work for this company of many names (Legacy Holding Group, National Juris Solutions, US National Legal Solutions, 316 National Legal Solutions, and what ever name they had changed it to now) and I am going to release the true identity of these con-artists. I will not stop until they are arrested and jailed for there atrocities. When I first started working there, I was in good faith that I was helping all these people out because I was once on the other side of selling loans and I saw this as redemption. What this company turned out to be was an absolute fraud. They not only lied to you as the clients but they also lied to us, the employees - primarily the Customer Service Department (Compliance Support Team). I may even have worked with some of you guys. I am here now because out of good faith I quit my position there and was told that they were going to mail me my last paycheck even though I had asked my Manager Casey Judson - (ME) Why do you need to mail it? She responded well your moving aren't you? I said yes your right. Well this was a week and half before 9/15/11 which was my last day. I still have not received my last paycheck and that was when it became more apparent that this company is a Fraud and that they were running a scam. I questioned it before but the manager would persuade us that it was not in the companies fault that we couldn't save there homes, it was ultimately the clients fault because there so behind on there payments and they also "OPTED OUT" if you remember that phrase. Well obviously why the heck would these people be coming to this company giving them everything that they had and these poor people even borrowed money from there folks and pulled it out of there 401k's if they could. These people are frauds and I want justice for you guys more than me. These people owe me my time and money that I had worked there. You may say well that's Karma and don't get me wrong I am 100% with you on that, but I just want to make this right, and sleep soundly. Since my issue is more of a wage issue all I can do is give you there true identity. We had to take on fake alias' because of the amounts of death threats we were getting, and they were ugly. Anyways here's something that can help yall out. Starter: Main Boss - Bryan/Brian Souza/Sousa * I don't really know the spelling of his name. He is supposedly the main guy that gives us our paychecks, pays for the overhead, and gives us these meetings like if your picking up the phone and your NJS don't say USNLS and such other things like that. Compliance Support Manager - Casey Judson AKA Casey Bradshaw * That was her alias before I left. Her name has been confused with Casey Jensen on the net but it really is Casey Judson. She is the main person who had told us Customer Service Reps to not answer the phone unless it is for a Financial Agreement (FA) or a Compliance Package (CP) *Which is the money maker aka the clients money! We primarily made outbound calls for Status Updates which were all BS because its the same crap even after a month! It was more Client Retention than Customer Service. She is ultimately responsible for all the actions that we the Support Team had to under go and inform the clients of these "Status Update". She told us the final words for everything. She is playing right now that she is not responsible, but I think if you had a big ole marker board with clients names and there Sale Dates posted next to them and most of them get lost anyways. I would think she is the most responsible for it. Besides that the main boss (Bryan Souza) practically let her do anything she wanted including her 45min smoke breaks, and that's just one break. Compliance Officers- These are the guys who gave you guys false promises and in turn persuaded you guys to drop your $2900.00 - $4500.00 either by breaking them down into payments or a full payments. Lying Compliance Officer 1 - Todd Eyster AKA Todd Easter * He was the biggest swindler that I can recall. He will say anything for you to drop a payment. Lying Compliance Officer 2 - Carrie Salerno * I do not know her alias, At the same time she had to be the most honest person I thought that worked there, but who am I kidding they are all liars. Our Accounting "Department" - Cheryl Robertson * She is supposedly or her 'Department' to be handling the Refurns, but really "know one knows who does that". At the same time there is no 'Department' for accounting its just ran by one person. Cheryl Robinson. I dont think she has an alias. Human Resources - Cindy (Last Name?)Well if anybody knows anything for there employees to get there paychecks, etc., etc. this old broad should know where people ought to get there money, but to there claim is they dont know how. Compliance Support Team Member - Tina Forbes * Now I was planning on keeping her name out of this, but because she has been toying around with me about my last paycheck from the get go and lied to me that she got 're-hired', then telling me not to proceed anymore to get my last paycheck, I will release her name. Tina Forbes has been Casey Judson's little pawn, when everybody else got laid off she stayed and still tried to get people's money knowing that LHG and its other company names has screwed people over and there employees. I have text messages of this. She also got in touch with me recently 11/25/2011 telling me her side of the story and why she had lied to me and stayed with LHG. She said informed me that she had some important information that I should have to give to the Credit Bureau of Investigation in Maine. She has and still has been messing around and toying with me. Now after all this this company is really located in Orange County, CA they moved so much that giving you specific city would be useless, but last I heard they moved to Santa Ana,CA there last city was in Irvine, CA. Thank God Orange County isn't a big county. As for that given information I would advise you to contact the Attorney General, Federal Trade Commission, and/or http://oag.ca.gov/consumers/loan-modification/ this site might help. Last I just want to tell you some truths about this company. - There is no Lawyers that talk directly to your bank. In fact they don't talk directly to your banks at all, but its all over the phone from our good friends in India. - They do however have lawyers though just in case they as in LHG/USNLS/NJS/316 NLS Modifications gets into some legal issues, which they will and there looking at a big one - They do not record phone calls only on the most rarest occasions have a seen a recorded phone call. - No one that I have talked to has ever received there refund. - I believe and I am not sure of this that those contracts are not binding at all. - They are from California and in Orange County nowhere else. NOT ARIZONA; CUPERTINO, CA; NOT SAN FRANCISCO, CA; but only ORANGE COUNTY. The nearest county where they might run to next before anyone catches is Los Angeles County and San Diego County - We do not answer the phone and that is a fact! Unless they are trying to get your money. - Casey Judson's and Bryan Souza's joke between them and they would tell us as well is "GET MY F*ING MONEY AND I DONT CARE HOW YOU DO IT" some joke right. Other than that I can give you more information but I would like to do that when you get some legal help on our end. To create a huge case against them. I want them in JAIL for a very LONG LONG LONG TIME!! THESE PEOPLE DONT CARE ABOUT ANYBODY BUT THERE POCKETS AND THEY LAUGHED AT EVERY BODIES DOWN FALL SAYING IT WAS THERE FAULT THAT THEY LOST THERE HOME!! So Well | | | V LETS GET THESE CROOKS IN JAIL! Thank you for giving the time to read this and please if you need any more info let me know.
 
 
 
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Additional Business Information
Hours   Mon-Fri 8-5 Phone   (888) 988-7657 Address   92 Corporate Park, Suite C254
Irvine, CA 92606
Website   http://www.usnationallegalsolutions.com Email  
Contact   John Collins Other  
 
 
 
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