J J.'s review of The UPS Store

The UPS Store

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Complaint Posted 6/9/2010
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Review 6/9/2010
The UPS Store #0515 Horrible customer service, backwards mentality. The UPS Store franchise, apparently separate from UPS, is giving UPS a really bad name. Robert (manager of store), and his associate Neria, refused to take my prepaid UPS labelled package because they said - "We don't make any money off that." after we'd had a disagreement over me not wanting to pay $1.00 to tape the label onto the package when I'd already prepaid $20 for the package itself. Abominable customer service. Employees: Robert (wouldn't give last name) Neria large lady with grey hair (wouldn't give her name)
 
 
 
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Additional Business Information
Hours   Phone   (310) 458-6878 Address   1223 Wilshire Blvd
Santa Monica, CA 90403
Website   Email   store0513@theupsstore.com
Contact   Other  
 
 
 
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