Vada B.'s review of The Rush Fitness Complex

The Rush Fitness Complex

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Customer Reviews & Ratings
Complaint Posted 11/21/2012
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This is a Scam in spandex!!
Was told I was signing up for a 1 year membership (contract even said twelve months) but later after contacting customer service they informed me it was for 2. Purchased and PAID for personal training sessions due to health issues - that to this day (over a year later) I still have not received. Classes are awesome - if you don't work 8 am to 8 pm - then your out of luck. "childcare" is little more than a teenager on a cell phone with your child watching videos on a television... So if your going for that don't bother. The gym itself is very nice - however I do not get much opportunity to use it's services due to limited hours and childcare availability - my YMCA membership cost me 25.00 a month with the option to bring a guest - this is 45 with the same option - invested because I wanted a place that provided childcare - now I end up paying for childcare. Overall in my opinion they need to rethink their policies. I had my cc number used fraudulently and contacted them - was told there was nothing they could do to call back when the new card came in - and surprise surprise - they "have no record" of speaking with me so I'm stuck with the 20.00 fee. this place is a money mill ... And sadly enough people can afford to throw it away that they will probably be around for a good long time.
 
 
 
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Additional Business Information
Hours   Phone   (828) 274-7874 Address   1047 Patton Ave.
Asheville, NC 28806
Website   http://www.therush247.com Email   members@therush247.com
Contact   Larry Gurney Other  
 
 
 
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