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I wouldn't hesitate to recommend Tek Media to my clients and friends and I will definitely use Tek Media again.
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I couldn't be more pleased with the service provided by Tek Media. Despite being on the opposite side of the country, I shipped a Sony DSR-20 (DV Cam & mini DV Cam) deck to Tek Media for repair and it was a wise decision. Not only did they do a great job, the turnaround was incredibly fast (job completed within 48 hours of arrival, and that was during the holidays!). The tech I dealt with on the phone, Chris, was very friendly, knowledgable and helpful. I should also add that the repair (including shipping cross country both directions was still considerably less expensive than the flat fee required if I had sent the unit to the Sony Service Center and the turnaround time could not have been better. I wouldn't hesitate to recommend Tek Media to my clients and friends and I will definitely use Tek Media again for all high end equipment repairs. It is rare to find a repair facility that is so conscientious and does exactly what it promises so quickly and reliably.
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