Business's response - by Storkie Expresson 3/27/2012
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We are very sorry to hear that you did not have a good experience. For sample orders, we ship via USPS and unfortunately sometimes the post office misroutes packages. We would be happy to have replacements shipped out ASAP, given that we are beyond the window with which we would expect delivery to be completed.
Again our apologies for the delay!
Please call us at 1-800-771-7867 and we'll be happy to assist.
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