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the hand-holding I really needed
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I had a lot of work to do upon signing up for these services. I had not finished my books or filed for many years. I guess you can say I just ignored it all and hoped it would go away. Last year all my procrastinating finally caught up with me. I googled looking for someone to help me. I called in and spoke to Charlie. He was very direct. I stressed because I did not know where to start and what to do. My employer had received a letter to garnish my wages and i was freaking out. I worked with Jade. She was so pleasant to deal with. My garnishment was lifted within a couple of days of hiring the firm and then we had to get to work on my returns. I did not know again what to do. Jade read me all the places that I had worked and then she even went as far as to locate their contact numbers. She called the placed and asked for all of my papers and she even went through the paperwork helping me fill in the numbers. My books were handled and my returns completed. -slowly but surely I calmed and felt good about my hiring someone to help me. I really felt Jade was patient and she always told me it would be ok and and she was right. Here we are a year later. I am all filed. Balances were very much reduced and We were even able to get rid of some of those god awful penalties. I can not be happier and I mean this in the nicest way ever.. but I hope to never speak to them again. Thank you :)
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