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Michelle is a shining star!
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I have purchased nearly 30 items with SM.com over the past few months, and, despite the many issues I have had with shipping, damaged, wrong, or missing items, Michelle has been there constantly to make sure these issues were taken care of and in a somewhat timely manner. Thank you, Michelle! NOTE: The 5 stars are for Michelle, not the company. 3 stars for SM.com due to constant issues.
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