|
|
Disappointing
|
|
I worked with a gentleman who only responded to my emails if I was going to add more debt to my account. They sent me over to ERG as the place I was suppose to contact for customer service. The gentleman there assured me that the poor communication I was receiving was unacceptable. However, he has done the exact same thing. I email him a question about money being taken by the creditors that they are supposedly helping me with. I emailed daily. He had told me on 3 separate occasions he would call me in the afternoon. Twice he gave me a time when he would call. Never did. I am so disappointed in this company and their partner that I want out. I will not recommend Solid Ground Financial to anyone I know. Before doing business with them make sure everything is in writing, compare companies. I wish I had, I wouldn’t be in this mess
|
|
|
|
|
|
|
|