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Extremely satisfied
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I was a bit worried to choose a company without a rep coming over for a visual estimate. I ended up choosing peace of mind trusting Lee, who was my sales rep, to move my belongings to TX from CA.
I am extremely happy with the way the move was.
4 big guys arrived at 6 am (I requested as early as 6 am to start the job and they were right on time!!!). I actually saw them waiting outside my home since 5:45 am. Very impressive!
While the Forman, John, explained the 5 pages contract (wow...) the guys didn't waste a minute and started working. John walked around the house telling me there are a few items I have not listed and would cost a limitless more than original price. At first I got upset but looking at list I realized that he was right, I totally forgot to inform Lee about 3 large pieces we had on the side of the house. John was extra nice and gave me a discounted price of $190 for the 3 additional items (pretty big items btw).
The guys worked hard!! Im telling you - HARD!! My house is big and pretty messy, after all we lived in this house for over 20 years with our 5 kids. Allot of stuff to move.
I was surprised by the way they took care of everything. At some point I was lost in the house around all of our stuff but the guys just took care of every single piece.
All of my belongings were on the 2 trucks by 4:00 pm. How? I'm not sure. I have a feeling that if we had this move done the way my husband wanted this to be handled (rent a uhall truck - seriously???) it would of taking us 2 days or longer!!
They took our belongings away... Which was pretty scary, after all I signed a contract with a rep I never met, I heard stories before...
The next day I got a call from A girl name Sarah. She informed me that there is a truck available for all of my stuff. That fast?? Not bad.
We got our stuff after 4 days. I was a bit disappointed that John wasn't the person who delivered our goods but after calling Sarah complaining about that issue, she explained to me how it works and why it is actually not possible to have the Forman also deliver. Well ok... She had a point...
After the move was done (the crew sent to deliver my stuff were just as good as the first crew. Fast and carefully.
Almost everything arrived in one piece (except for 1 small box with some dishes and one of the chairs lost its leg :-). But I must admit that I was compensated for that fairly!).
I would defently recommend peace of mind for each and every one. My son moved 2 years ago and had so many problems with company he chose (I forgot their name Unfortunatly).
Thank you guys for making this move happen!!
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