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Review 4/22/2011
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I have never had a worse experience dealing with a merchant as I did dealing with Pampa. They are crooks, liars, unethical and plain rude. I buy a couch and provide them with a fabric sample. They say no problem and it will be done in 2-4 weeks. 4 weeks later, I call them (having heard nothing) and they say there's a problem, they can't get the fabric as easy as they thought and would need an additional $1400 from me. Not worry they said, we'll only charge you $900. WHAT A SCAM! Refusing to listen to reason that I've already bought the couch and they agreed to specific terms, they tried to assuage me by trying to sell my on other fabrics. I said no. They told me to go get my own fabric and bring it to them. When I told them how impractical that is (I'm not a furniture store), they brushed me off. I asked to speak to a manager and they told me that's impossible and a manager would call me at their convenience. Days later they called and tried to sell me on other fabrics. When I said I wasn't interested, they accused me of being unhelpful and not working with them. I told them I know a consumer advocate who I was going to speak to, the manager then yelled at me, threatened me and hung up on me. I got my money back but am making it my mission to notify anyone who will listen that this store is THE WORST. DO NOT DEAL WITH THEM UNDER ANY CIRCUMSTANCES.
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