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It was really exceptional!
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We have been trying to refinance for a very long time before we connected with Pacific Beneficial Mortgage Co. Every other service we dealt with asked for lots of paper, only to have us sink when the underwriters insisted in the silliest things such as a letter stating we paid no Homeowner Association Fees, despite there being no evidence in our bank accounts to this effect!? Every time we produced things in a day more things were added. This process would persist until we rates would rise again. This despite having decent incomes that were fully documented and excellent credit scores. The service we received from Alex Jocovic was outstanding. He explained the whole process clearly, helped to make things flow easily from underwriting, to getting an appraisal to closing the loan and ensuring that we were able to do it all in under a month from the time we first submitted our paperwork. I can't thank Alex enough for making what seemed impossible come true. In addition he was able to get us a very low cost loan (we paid the interest for our old loan out of pocket, rather than add it to loan balance) We have already recommended Alex Jocovic and Pacific Beneficial to everyone we talk to and would not hesitate to refi again if rates become competitive again. Thank you Alex for helping us save plenty of money and for making the whole process painless to boot.
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