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Three Cheers for Optimum First Mortgage!
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I am so happy I did the right thing! I decided to pick up the phone and call Optimum First Mortgage while shopping for our refinance (gsorry to the other three I called) . More importantly, I got to work with Jason Boggs, the Loan Officer who facilitated a smooth process from A to Z. He has great customer service which I always appreciate when I do business with any provider. He displayed professionalism, is knowledgeable, courteous and always available when my husband and I need to ask for any info or to clarify something. And oh, he did not just give us answers. He performed due diligence in making sure that we were given the correct info even if he had to call back after researching or checking. I am quite surprised he was always available even after office hours to answer our questions. To make it short, Optimum was able to help us lower our rate at a competitive level, shorten the life of our existing loan, give us a good deal on the closing costs, assist us on our goal to get a monthly payment that we can afford. And yes, we were able to close on time! Kudos to Optimum First Mortgage and everyone on Jason's team. I will surely recommend. More power!
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