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Casey Bensenberg - Honorable, Honest, Keeps his word - Locked in 2.75 - signed docs on day 23
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I called up Network Capital as I was driving home from work one week before Covid-19 hit. Casey B took my call. He was efficient, courteous, knowledgeable and patient. This was my first refinance and Casey was so amazing! I was hesitant that he could keep his word on all of his promises. I must have asked a million questions and Casey patiently answered every one of them. Casey walked me through everything step-by-step and gave me his personal cell phone number in case I had any more questions. He took all my information and got back to me exactly when he said he would. He said he could get me a 2.75 interest rate, and locked it in that day. EVERYTHING happened exactly as he said it would. His processor, Joseph, was equally efficient. He also kept his word and his timing. He sent me a list of what he needed and when he needed it. When I had questions after hours, he gave me his cell phone and true to his word answered every call. They locked me in to the 2.75 30 year fixed just like they said they would. I signed docs on day 23. Not only am I saving over $300 per month on my mortgage, but I am able to skip two months of mortgage payments, which is exactly what I need right now with a work slow down due to Covid-19. I have been telling everyone I know about Casey and what his team did for me. I could not be more pleased with what we accomplished in so little time. Casey and his team are honorable people who keep their word. In times like this, they are exactly what I needed.
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