|
Review 5/28/2010
|
Poor Quality of Service
I formed an LLC a couple of years ago via MyCorporation and so far I'm a bit disappointed. Of course I could do this myself manually but the idea is to save time so I can concentrate on my business.
1. In the past two years I have sent emails to their customer service to receive none back; I moved and needed to update location and phone info.
2. After receiving an email this past March I think it was I sent an email and received none back yet again.
3. They lack an online self-service for existing accounts, which IMO is just plain bad for business. I had to call and speak with a customer service rep in order to update my information. 05/28/2010
In today's age of the Internet and online businesses they are a bit behind in implementing the right technologies to support, promote and really run this service to the best potential. Hopefully they will make the appropriate choices and do this ASAP.
Varenne, LLC
Morrisville, NC USA
|
|
|
|
|
|
|