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Review 7/17/2009
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On June 12,2009, my Mother called Mike Diamond Plumbing to check a water
leak from her toilet. She got their phone number from the phone book.
When the service man arrived, it was determined that there was a faulty
fill valve in the tank and a disconnected flex hose, which is all one
item. The quote given to her to replace this valve was $508.44!!!!! She
told the serviceman that she thought this was a very excessive quote and
that she would not have it done for that price. He then told her he
would ask his manager if they could give her a discount. He then came
back with a quote of $383.61!! She told him that she still thought it
was too high, and that she wouldn't have him do it. She then called me,
her daughter, and I told her not to have him do anything and just pay
him the service call fee and that we would be there to take care of the
problem. She paid the service fee of $76.41.
We replaced the fill valve/flex hose ourselves for a little over
$7.00!!!!! It took my husband not more than 15 minutes to replace the
valve. I have to wonder how many unfortunate,single,elderly people are
victims of these inflated charges. P.T.
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