|
|
Review 5/4/2011
|
|
I have had and am still having a horrible experience with this company! The crib they "custom made" for me will not even assemble, therefore rendering it unsafe and completely unusable. The rails/sides do not line up or meet up, causing it to be unstable and wobbly. It might collapse with weight in it, although I am unwilling to even put my baby in it to see. The wood was dented and carelessly painted over, the canopy rods aren't secure to the actual crib itself. It's scratched, and flimsy. They do not provide customer service, you can't reach them or they don't return your calls or emails. I tried writing my comments on their website, unfortunately there isn't a place to write comments, instead they only post their "chosen" comments so any unsuspecting person could be duped as I was. I spent over $2,800.00 on a crib and bedding that I can't use. They won't reply to my email and I've had to contact my credit card company to help me try to get my money back as I now have to buy another crib for my baby to sleep in. If there was an option for "no stars" I would have marked that. Please don't give this company your business, I thought I was getting a custom made, made in the USA quality crib for our baby's nursery only to be over-charged for a poor quality crib that is unsafe for my baby to sleep in. I only hope that people will check this website before doing business with this company, I want to save another couple who's excitedly awaiting the most important piece of furniture for their nursery the heartache and headache of what we are going through and not to mention the expense!! I think Little Miss Liberty should live up to what they are advertising, that they make quality products and stand behind them, also provide quality customer service. Don't just take someone's money then say, "too bad" you ordered it months ago.... Thank you!
|
|
|
|
|
|
|
|