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Review 11/16/2011
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Madeline Lam and immediate staff is great! Just finished a refinance and would recommend Linear Home Loans to anyone in a heartbeat. The process went smoothly and without any hiccups. Madeline and her staff provided me with all forms needed and i provided the information in a timely, if not immediate, manner. I mention this because often times we, the consumer, get frustrated with the process because we ourselves do not have our affairs in order.
I contacted Linear on a Sunday morning in early June after reading their ad in LA Times. Madeline provided me, emailed, a list of documents I needed to have to get the ball rolling. I took some time to get documents and then, fortunately, was able to lock in an incredible rate a couple of months later.
Madeline and her staff took care of me in an efficient manner as they walked me through the process and always made me aware of what the next step was. I shopped around with at least four different providers but always felt like something was not right/ up and up (?). I got a good vibe from Madeline as she was very straightforward. It was a pleasure working with her. I have shared my experience with a couple of teachers I work with. Hope this information helps you. They are very email friendly.
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