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The Worst Customer Service
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I was in the middle of filling out my DBA application form online and a customer service rep called to ask if I had any questions with the application. I asked a couple of questions and got really rude answers. The rep seemed frustrated and ended up hanging up on me!! I've never been hung up on by a customer service rep before until now. I was close to being done with my application but after that call, I decided not to submit the application and won't be using their services ever again. It ended up taking me only 30-45 minutes and was way cheaper to file the DBA myself with the state ($24.60 compared to Legalzoom's $99). I hardly ever write reviews but this was such a terrible experience that I had to let others know to beware of this company.
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