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Review 11/5/2010
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First the negative. Rod Knight (the owner I presume) promissed us shutters installed within 4-5 weeks. Well, 10 weeks went by with nothing but today they finally arrived.
Now the positive. Honestly, Rod was so over the top concerned with customer service and making sure we were happy that I thought we were getting scammed. When the shutters didn't arrive after 4, 5, 6, 8, 10 weeks, I was worried. But today (10 weeks later) they were installed by a group of four guys in about 40 minutes. The crew was so polite they took their shoes off before entering our home and the main guy even took the time to grab a paper towell and wipe our infants runny nose.
The shutters look absoulutely stunning. We just can't stop staring at them and appreciating how fantastic they make our home look. The shutters are a perfect fit on my custom windows and block out nearly 100% of the light (which means longer naps for the kids.) They really look amazing.
Now that we know Rod's deal was not too good to be true, I am recommending him to family and friends. He outquoted Cotsco, Home Depot and our builder's design center. It was a long, long wait but definitely worth it. I would type more but I need to go enjoy our new shutters.
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