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Kareo Rocks!
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Coming into this billing position I was expected to learn how to use their old billing software. Instantly, this was problematic for me as their current software in place was very old and outdated. I thought it was very inefficient and sloppy to use. Happily,
at the same time we were beginning to incorporate Kareo into our daily billing. The ease that I found using Kareo was a lifesaver. Logging on, you are able to look at your information at a glance, your dashboard. You can see what you A/R looks like as well
as your procedures, charges, adjustments, receipts, refunds, etc. All of the information you need is only a click away. Billing out encounters is very simple; it is a three step process, mostly done electronically. Rarely, do I need to print out paper claims
as Kareo has the ability to send most of our claims electronically. Sending them electronically is so much more beneficial because you can track from start to finish where your claim is. The ease in which you can track your claim status, i.e. by pending claims,
denied claims & rejected claims is phenomenal. Within the specific claim, there is a rejection message or denial message that tells you exactly why your claim is not processing and what you need to do to fix it. This saves time with not having to pick up the
phone and call every insurance company. Our A/R was about 35% when I started in this practice. Within a few months I had the A/R to an outstanding 6%. I credit Kareo for a lot of this progress as the user friendly system allowed me to quickly sort through
claims and efficiently process them. I strongly recommend Kareo to any offices in need of reliable, accurate, efficient billing software!
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