|
|
Review 6/3/2011
|
|
Unbelievable how unprofessional this company is, from the sales persons on to the credit departments staff and management.
The company lost my documentation once then again misplaced my records.
This information included within my documentation was copies of my California Drivers License, Social Security card, bank records, credit report, etc.
This is just ridiculous practices. When I was upset that my information was misplaced then it was told me to that it was lost and I was not supposed to be concerned and they also treated me as if I was foolish for being concerned.
Well fast forward and my cell number is now being abused by their company too.
The credit company that the owner of this KarPlus location on San Fernando Rd also owns is run like a child's lemonade stand, OH WAIT NO a child would act with respect and be engaged with what they where doing and that is not this group of persons.
My only hope is that they are regulated some how and or the owner starts to take seriously who it is that he hires and the training of those persons is put into effect, giving his customers a feeling of safety and confidence.
I do feel like there is a lot of very suspicious practices that do not follow any sort of protocol from staff, managers, loan officers, etc.
I am on to write my full experience and gather more information from others to pass onto the local news stations and then on to the Attorney General.
Hoping to make a difference for others in the future.
|
|
|
|
|
|
|
|