Mary M.'s review of Just Host.com

Just Host.com

         
Customer Reviews & Ratings
Complaint Posted 10/27/2010
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Review 10/27/2010
If there were zero starts, JustHost would earn it. I have had nothing but problems from this company. I tried to set up a website using their services. I agreed to their pricing, since it was so cheap. Anyway, after a whole day of trying to contact people their for help, getting bad information, waiting on phone for long periods of time, I decided to cancel and go with someone else. I received a confirmation email stating that all was cancelled The deductions from my business account exceeded $200 but they only refunded a partial amount $86.00. I let that go. A year later, they have deducted another amount from my account. I tried to tell them that I cancelled a year ago, and owe them nothing. Now they say I never cancelled and give me a link to click on to cancel. However, that link only shows the option of getting back a small amount of the money they deducted this year. I will be contacting a lawyer to pursue. I do not know how the BBB can give them a B rating.
 
 
 
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Additional Business Information
Hours   Phone   (888) 755-7585 Address   111 East Broadway, Suite 210
Glendale, CA 91205
Website   http://www.justhost.com Email   bbb@maileig.com
Contact   Gary Engel Other  
 
 
 
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