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After working with over half a dozen brokers, I have finally found "the one"! :)
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I have done about 6 real estate transactions, all with different brokers but didn't really find my groove with any of them. Yes, they were nice enough. Yes, they helped me get competitive rates. But at the end of the day, I didn't feel like I was anything more than a client number or commission check to them. A broker should be a relationship because even if you only ever buy 1 property in your lifetime (which is unlikely), you will still want someone you trust and like to help you refinance, etc because property is such a long-term purchase. Joann IS THAT PERSON. I had a complicated refi process and Joann took the time to make a personalized video explaining the process to me! I have never seen that level of conscientiousness and communication in any type of business before. I cannot say enough good things about Joann and her work ethic, communication, and honesty. Thank you, Joann and I look forward to a long professional relationship with the best broker in CA!
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