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Review 4/19/2010
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I hired innovative tax relief to help me with my tax problem on December 27, 2006. Ms Arnold took my credit card info over the phone and immediately charged my account $2950. The account transaction was declined and she called me the next day to ask for a different credit card number. I refused to give her one and I turned down her services. That same evening I checked my credit card balance and there was a charge for $2300 on my account. I was furious and called the credit card company for a refund for I had not authorized Ms. Arnold to charge my account. Five days later after the credit card company sent my money back, she charged my account another $655, even after I requested the credit card company to close my account down. Now she went too far!! I disputed those charges as well. About 2 months passed and the credit card company reversed all charges stating that Innovative had proof that the charges were valid. I sent credit card company all the proof I had to show the charge was invalid and the card company themselves told me that the $2950 charge was declined! Now the credit card company is suing me for Innovative ripping them off, since they are the ones they returned the money. This company has done nothing for me as far as legal services goes because 22 days later my tax bill went to $0 for it had been a mistake I never really owed the tax!! For the past three years this company has caused me great suffering and pain. They have financially ruined me and have caused my children to suffer greatly.
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