Rob d.'s review of In-Home Assistance

In-Home Assistance

         
Customer Reviews & Ratings
Complaint Posted 4/14/2011
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Review 4/14/2011
In June 2010 my parents were in need of in home caregivers - Alhziemers and Parkinson's. I contacted many agencies prior to selecting this company. I spoke to Nancy Bloom (owner) and told her my parents situation and money concerns. I was told a price and referral fee of 120 days. Because of this price I selected them. All fees were paid for the 120 days for (4) caregivers. Referral fees bills continued after this date and when I questioned Nancy about bill she said " It will be continuious until all caregivers met the 120 days". Two of the caregivers only worked on weekends! Nancy never mentioned a continious fees per worker. I was led to believe the fee was from time of service not per caregiver, even after our many converstaions and commenting how affordable they were to other agencies. I cancelled the service. I believe this is poor business practice and should tell there clients of all fees in writing / website. the owners are very hard to deal with / dishonest and I STRONGLY do not recommend this company.
 
 
 
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Additional Business Information
Hours   Phone   (805) 658-2785 Address   1932 Eastman Avenue, Suite 102
Ventura, CA 93003-5766
Website   http://www.inhomeassistance.com/ Email   iha92@aol.com
Contact   Nancy Bloom Other  
 
 
 
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