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Review 3/10/2011
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We were in the market looking to buy a home. We had our lender all ready to go and found the house we wanted but was told the only way the deal would be accepted was if we used Impac. We had a 30 day escrow and now 45 days later we are 2 weeks out; so we are told by the professionals at Impac. I believe we are nowhere close and have absolutely no contact or info and are being strung along. Now we have to go stay with a friend and hope and I mean really hope that impact does the job they say they are doing. I would recommend to anyone and everyone that if Impac in anyway comes into contact with them turn and run as fast as you can from them! We get no phone calls from the loan department or their supervisors. Impac has put my family in the absolute worse position and there seems to be no concern or tenacity to get this loan completed. Plus Impac is incredibly, incredibly rude! Impac makes you feel like you are a problem instead of a client.
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