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Begone Recordsgone
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In November 2012, I engaged Higbee & Associates to perform expungement and database updating services in order to seek employment. After a minimal effort, Higbee & Associates discovered that my case had been dismissed over 20 years ago. Apparently, the
courts did not inform me of this fact, nor were the State Department of Justice (DOJ) records updated. I requested Higbee & Associates to instruct me how to correct the DOJ record. I followed Higbee & Associates’ advice, but the DOJ rejected my request. Higbee
& Associates told me that I could pay them an additional $600 to appeal this decision. I decided to ask the DOJ what to do instead. It appears that Higbee & Associates had provided me with the right form, but the wrong document to accomplish the task. After
the DOJ identified the correct document, I went to the County Court record’s office; obtained the appropriate document; submitted it, and my record was corrected. In the last 16 months, Higbee & Associates obtained a total of two court records, and provided
faulty information on how to correct the DOJ record. They also provided database updating services, though this was done prior to the DOJ records being corrected, which made the update virtually useless. I offered to compensate them one third of the total
fee I paid in advance for these services. In my estimation, two useless documents and incompetent legal advice is not worth $900. I asked for a refund of $600. They have ignored me for more than a month.
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