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Review 1/5/2010
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Ok if this saves anyone some money and frustration it was time well spent. Do not believe this company. The guy that started with our modification told us they would give us back our money if we were not completely satisfied with our modification. However, he is no longer there and the company wont even return calls. It has been 9 month and nothing. They kept telling me another 2 weeks, then it was "at the end of the month". Then, I called the bank and they told me the authorization to work with this company had expired months ago so they were not longer even talking to the company. But everytime I called they were "negotiating with the bank." I finally asked for money back then they said they were going to review the file and get back to me in 10 days. I called 12 days later, same thing. This happened several more times. Now they say I don't qualify for a refund because a financial audit was done. SO WHAT, I didnt' receive a financial audit and I sure didn't want one. That is how they get around the legal issue of upfront fees. A TOTAL SCAM...How many people have come to this company for a financial audit....hmmmm. But the contract says that is what you are paying for. So they supposedly did their job and feel comfortable keeping my money. Do not waste YOUR money with this company.
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