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Review 9/17/2010
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I would recommend to any consumer to stay away from Fame Floor Covering.
I worked with them recently on a residential carpet installation and while their install was average at best, their business practices are extremely unprofessional and not in the best interest of the consumer. To be more specific, they require 100% of balance to be paid immediately upon showing up with the product. Obviously this is of great concern in case there is something wrong with the product, issues arise during installation, or the job is not completed to the satisfaction of the consumer. When asked about this practice or being able to give money 2 hours later, after installation is complete (which is what was agreed to on written contract), the owner became very agitated and basically threatened to drive off with the product I ordered and had been expecting for 3 weeks. Considering this would also involve trying to get my deposit back, this felt more like being bullied into giving my money away and holding my breath for a good job then the customer-focused experience I've had with so many other contractors.
Unless you want to go chasing after them for your money, HIGHLY recommended you find another carpet installer. BUYER BEWARE.
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