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Business's response - by David H.on 2/22/2011
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Ernst & Haas is very much concerned with the condition of all of our homes and condominiums under management. We have investigated the reviewer’s claims in a previous review he posted on another site and found nearly all allegations to be unsubstantiated. We provided the reviewer with move-in photos of the condition and did not receive a response. Further, many of the items he has listed are beyond the scope of our management firm as the subject property is a 75 Unit condominium building and the alleged defects are located in HOA common areas and not part of the unit. We have spoken to this individual many times and believe that his reviews are retaliatory in nature based on our policy of early termination of leases. We do not feel that this review is a true reflection of the condition of the condominium or the level of service offered to our residents.
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