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Review 3/1/2011
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CHALLENGE FINANCIAL IS A JOKE!!!! JUAN AND ANGEL ARE LIARS!!!! FIRST YOU GET TRANSFERRED TO CHALLENGE FINANCIAL SERVICES BECAUSE THEY "CLAIM" YOU HAVE A GOOD PAYMENT HISTORY. THEN YOU ARE TREATED LIKE YOU HAVE NEVER EVER MADE A PAYMENT. GOD FORBID YOU HAVE JUAN AS AN ACCT REP, ALL HE DOES IS LIE AND LEAVE MESSAGES. ONCE HE REALIZES THAT HE CAN NOT BULLY YOU HE GETS AN ATTITUDE AND BEGINS TO DISPLAY RUDE BEHAVIOR. ALL OF THEM THREATEN TO COME PICK UP YOUR VEHICLE EVEN IF YOU'RE JUST ONE DAY LATE. DAISY DOESN'T HELP THE SITUATION SHE CONDONES THEIR INAPPROPRIATE HARASSING DISRESPECTFUL BEHAVIOR, EVEN THE HANGING UP IN CUSTOMERS FACES. ALL OF THE OPERATORS ACT LIKE THEY ARE INCOMPETENT. THEY ALL ACT LIKE THEY DON'T HAVE ANY BILLS OF THEIR OWN AND LIKE THEY ARE SHAREHOLDERS.
I HAVE NEVER BEEN TREATED AS SUCH IN MY LIFE AND I WORK HARD FOR MY MONEY. A CUSTOMER SERVICE SEMINAR IS GREATLY NEEDED FOR EVERYONE ON STAFF.
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