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Review 12/2/2008
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I am very disappointed in this company. I ordered a trial of the Acai pure and ended up being charged $44.95 for hoodia gum and a water additive that I did not order. When I called the company, I was told this was part of the agreement. They generously credited my account for $20.00. The next month, there was a charge from the company on my checking account for $39.95. After being on hold for 59 minutes, the customer service representative threatened to hang up on me when I expressed my dissatisfaction with the company. I was told that because I kept the product, instead of sending it back, a charge was incurred for $39.95. I was given the option to return the unused product (minus a 15% restocking fee) to have my checking account credited for the original charge of $39.95. According to the customer servie representative, I agreed to pay for the product if I kept it and also agreed to be part of the program for additional shipments of products. I feel like I have been scammed and do not want this to happen to others.
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