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Review 2/11/2011
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I wish I had visited BBB before doing business with CT Direct. In November, we ordered 10 tables and paid with a check. Larry, the sales rep, said that the check would have to clear before they would ship. Once the check cleared our bank and appeared on our statement, I called them to ask about the tables. Larry said they were backordered, but they would ship ASAP (this was in December). In January, no call and no tables, so I called again. Larry seemed surprised that the order had not shipped. He said he would check on it and call back. A week later, having gotten no word from CT, I called again. Larry rattled off a shipping number to a freight company called CustomCO.com. Another week went by, still no phone call, no tables. Since then, we've been calling repeatedly and have gotten no where. The last shipping number he gave us is for an item going to Miami, FL (we're in Oregon). We're not getting return calls from CT Direct, and now all calls are going to voicemail. If you want product, DO NOT order from CT Direct. If you want honest business dealings and straight answers, DO NOT do business with CT Direct.
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