|
Business's response - by GLEN M.on 9/15/2011
|
|
i under stand your point i recall this car i questioned the brakes at that time and it was a new employee and i was just comming down with my life threating illness and was extreamly sick that day and did not follow up like i should have i am extrealy sorry and since that employee has been fired of course its hard enough to stay ontop of employees and as sick as i was it was impossible i will send you a complete refound if you will send me a writen letter about your visit i hope you understand i always was on top of things and getting sick things just start getting out of control and now that i am recovering i am trying to recover my costomers opinon of my shop sorry about anyones bad visit at this time range glen mattis(owner)
|