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total rip off- avoid -go elsewhere... you have been warned
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total rip off- avoid -go elsewhere... you have been warned Subject: BBB CASE#: 20001917 1980 Chevy luv 4x4 taken for a diagnostic of failed smog as well as a smog cert. showing pass/fail. (Nov. 1, 2011 thru Dec 20, 2011) I was told it needed repairs and
by fixing those the truck WOULD pass smog. Each additional repair was explained to me that it was the CAUSE of not passing smog. $588.76 Later, I still have not had diagnostic, repairs of it failing smog, as well as a legal failed smog certificate as requested
initially.I paid cash in the sum of $588.76 on 12-20-2011. the vehicle was taken to the smog check referee center on May 4th 2012 with the paperwork i was provided with that i was assured in there would be no doubt that it would suffice my needs I required.
I was advised that i return to you from The State Of California Smog Check Referee Center for a refund as receipts from you were not in accordance with work i asked performed.I explained to you in detail on Fri, 5/4/12 about this problem. You asked to be given
the chance to correct this matter before you would issue a complete refund. To be fair, I have fully complied with your request and have given you MORE than reasonable time frame.EVERY correspondence that I received from you was that you needed more time to
address this, you had health problems, deaths in the family, court appearances, then stated you honestly had not gotten a chance to deal with my truck but would immediately place priority on it,as well as this or that part was not a good replacement part and
you needed more time and would keep me informed continuously in which you did not. I received on 3/12/2013 in the mail notice of my truck having been towed to a towing yard on 3/10/2013. Towing paperwork clearly states my truck was removed from a location
of 607 W. Estrada road, Beaumont California 92223.The amount that was incurred to retrieve my truck due to your negligence was 558.76 in which i have a receipt showing paid for on 3/12/2013. The truck was NEVER authorized to have been stored at this location.
Nor was I ever contacted that it would be. My truck was only authorized to be at 1060 6th street in Beaumont California for the purpose of testing/inspection as well as operated on the streets/highways or elsewhere for inspection, AS STATED ON YOUR CONTRACT
you provided me with. The morning of 3-13-2013 you left a message (the day after i incurred damages to release my truck)stating you were aware that i had received notice about my truck and claimed the truck would be returned that day or by the following morning
at the latest A.S.A.P. as well as provided a contact number to which would incur more charges to contact as my phone is not set up to make long distant phone calls. I then received an email from you on Friday 3-15-2013From: budsauto1966(email held private)
To: janetkloos(email held private) Sent: Friday, March 15, 2013 4:46 PMSubject: I am having problemsI suggest u call police and report truck stolden asap I had over million dallars in stuff taken and police helped and I am going abouve them nowSent via the
Samsung Galaxy SIII, an AT&T 4G LTE smartphone ------------------------------------- DesiredSettlementID: Refund to resolve and rectify this situation; a COMPLETE REFUND $588.76 (diagnostic, repairs of it failing smog, as well as a legal failed smog certificate
not performed and provided)+ $558.75 (Towing release fees)
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