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Review 11/3/2010
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ALL I HAVE TO SAY IS THAT ANDREW AND HEATHER ARE VERY GOOD WORKERS. THEY TAKE THE TIME OUT TO UNDERSTAND YOUR SITUATION AND TRY THERE HARDEST TO KEEP YOU AS A CUSTOMER. I OWN THREE RESTAURANTS AND I HAVE TO DEPEND ON MY VENDORS AS WELL AS MY CUSTOMERS TO KEEP MY DOORS OPEN IN TODAYS ECONOMY. SOMETIMES YOU NEED TO BE HEARD WHEN U NEED TO RAISE ISSUES TO BE DISCUSSED AND WITH THE FRUSTRATION WITH CUSTOMERS NOT SPENDING LIKE THEY USE TO IT CAN BE OVERWHELMING TO JUST STAY FOCUSED. I SPOKE WITH ANDREW ABOUT MY ACCOUNT AND HE GOT DIRECTLY ON IT. HE PUT ME WITH A YOUNG LADY BY THE NAME OF HEATHER AND SHE ADDRESSED MY PROBLEM WITH SPEED AS WELL AS CONCERN FOR ME IN DEALING WITH THE ISSUES. I AM VERY SATISFIED WITH MY RESULTS. WE NEED MORE PEOPLE IN CUSTOMER SERVICE LIKE THESE TWO. BECAUSE OF HOW I WAS DEALT WITH I CAN HAPPILY SAY THAT I AM STILL A CUSTOMER OF BANK CARD. ITS ALL IN HOW YOU HANDLE PEOPLE IN TODAYS BUSINESS. ANDREW AND HEATHER SHOULD BE COMMENDED FOR EXCELLENT SERVICES AND RECONIZED FOR THERE PEOPLE SKILLS. SINCERELY MRS. DORIAN FLOOD OF NORFOLK VIRGINIA
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