PCB's review of Bankcard USA Merchant Services

Bankcard USA Merchant Services

         
Customer Reviews & Ratings
Complaint Posted 5/4/2008
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Review 5/4/2008
I am posting this review in hopes that other consumers (businesses) will learn from the same mistake that I did in agreeing to open a merchant’s account with Bank Card USA. This company’s rates are very competitive, but their credit card machines are expensive, and, at least in the case of the typical credit card machine that they offer—the Nutri 8320 (EDC/POS Terminal & Printer)—it is NOT Payment Card Industry (PCI) compliant. Granted, using a machine that is not PCI compliant is not illegal, but it does present a credit card security issue for potential customers, and can be an issue with the credit card companies themselves--VISA, Master Card, and American Express. One more important thing you should realize is that it is this company’s unwritten policy to not refund any money that you pay upfront for their credit card machine. As such, be sure you what to do business with this company before you provide them a void check or make other payment. Alternatively, rent the credit card machine from this company or buy one elsewhere. Better yet, look elsewhere for a merchant’s account.
 
 
 
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Additional Business Information
Hours   Phone   (800) 589-8200 Address   28720 Roadside Drive Suite 299
Agoura Hills, CA 91301
Website   Email  
Contact   Shawn Skelton Other  
 
 
 
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