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Did not help me at all
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I contacted AE hoping that they could help me and my husband prevent my home from being foreclosed on. I had already been paying the bank huge amounts of money to try "trial" modifications only to be told to try again with a larger amount because the other one hadn't been approved. I paid AE $1500 to try and work out a deal to keep my home as the whole reason I had gotten behind was that I had lost my job. Now that I had a job again, I just wanted to be able to work out a deal to keep my home. At first AE was nice and told me not to worry, until we started getting letters from the Attorney telling us our home would be sold in 3 weeks. We had trouble getting information on what had been done out of AE. Checking the website sucks if you are facing foreclosure. AE told us the bank would not work with them. We lost our home and 1500 dollars. No one ever offered to repay the money we paid to try and get our home back.
Communication could have been better - when facing a foreclosure communication and speed are key. We never saw any of that. They also should have refunded our money because they couldn't do the job they said they could do. Very disappointed and upset that I lost my home.
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