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Review 7/8/2010
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I so wish I had taken the time to find this site and read the reviews PRIOR to ordering this product. I called and asked a lot of questions before I finally ordered; asked what is the full amount that I will be charged for this product - told $14.95 for a 30-day trial; asked will there be a charge for returning the product if I do not like it? - told there will be a return label in the box to use to return it if I so desire; asked when the 30-day trial began, and was told the day that I received the item.
Ordered on 7/1, received on 7/8, charged $49.45 on 7/6! After opening product and searching through box, did not find a return label.
Put product together, and did not find that if moves smoothly as advertised, and is actually difficult for my teenager to move on the beginner cycle.
Called company same day it arrived with complaints of prices charged and wanting to return right away - told - sorry, but they do not pay any of shipping charges, the client is responsible for all - including the return of the product. I argued and complained, was given a "supervisor" to talk with who finally told me that all she could to was to write up my complaint and turn it in to upper management who might or might not give me a call within 7-10 business days. If I wanted to make sure I was not charged another monthly fee then I was to make sure the product was returned prior to August 1st.
So now I am out basically $50, to stop any more fees on my card have to pay another $40 to return the product, making me out $90 for nothing! DO NOT ORDER FROM THIS COMPANY - THEY ARE A SHAM!!!
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