Sergio Jaramillo's review of A Professional Move Inc.

A Professional Move Inc.

         
Customer Reviews & Ratings
Complaint Posted 8/24/2007
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Review 8/24/2007
This company is unprofessional, underqualified, understaffed and 100% unreliable. They mislead us from the beginning with the quote for our move and worse: NEVER DELIVERED OUR STUFF: they kept us 4 weeks waiting for our belonggings under false promises that "the truck was scheduled to leave that night" or that "our things will arrive in 3 to 4 days" or that "the truck broke down" or "that they were overnighting the contract so the carrier could bring our stuff". To make a 4 week long story short, they lied repitedly to us promising our stuff was on the way. When we didn't believe them anymore we demanded to know where our stuff was and they finally admitted it was in a storage facility, which at the begining denied our stuff was there (just imagine the kind of people these company subcontract to), then the manager, Cari, told us the truck owner was holding our stuff hostage (again, look at the kind of people they work with). Finally, we got proof our stuff was in a storage facility and since A PROFESSIONAL MOVE couldn't be trusted anymore, plus they couldn't guarantee they could deliver our stuff anytime soon, we had to fly to Chicago, rent a truck, load our stuff and drive it ourselves to our final destination. They definatelly cannot handle a move from California to Florida as was ours, so they shouldn't even attempt to do it. The owner, David Attar, as it appear in this BBB website, even denies he is the owner. They are completely unprofessional and now we are in the claim process to try to get our money back (because yes, we had already paid them) plus we had to spend a lot of money to retrieve our belonggings. Plus they did loose part of our things.
 
 
 
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Additional Business Information
Hours   Phone   (888) 668-3880 Address   1187 Coast Village Rd #170
Montecito, CA 93108
Website   http://www.apromove.com Email   sales@apromove.com; carri@apromove.com
Contact   New Contact Other  
 
 
 
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