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Review 2/22/2011
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I am recommending 1st Pacific Capital Corp based upon a home refinance that I've just completed. Their Senior Account Executive, Jeannette Richardson and staff member Melissa Brown (title unknown) were knowledgeable, pleasant business persons, very service oriented and patient with all of my questions. I received an excellent interest rate and was charged fair costs to complete the transaction. Processing happened as quickly as I would let it after my reading every piece of paperwork involved in the transaction. The purpose of every document that I signed was explained to my satisfaction. I always was able to reach my account representative or receive a return phone call or email response quickly, with info to the point. Escrow closing was fast and timely in accordance with their forecasted date. This has been a most satisfactory business transaction.
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