11/9/2010 7:33 AM (PST)
Buggy,
While they seem to have mostly excellent reviews on TrustLink, they do have 20 complaints on file with the BBB and it also looks like their file is currently under review. You may want to contact the BBB to see if you can find out more information about the complaints.
http://sanjose.bbb.org/ContactUs.aspx
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