10/19/2010 7:24 AM (PST)
Carrie,
We were unable to locate any BBB Report for the company. They appear to have a website jackpotcapital.com, which shows a customer service number in Atlanta, GA. However, the domain of the website is registered to an individual offshore in the country of Cypress, which is a red flag.
Some of these are bogus offers so that they can get your account information. Some are real. If it’s an online extension of a well known Vegas casino, it’s probably ok. If it’s website is owned by an off shore company, say Puerto Rico, or the Cayman Islands, it’s probably a problem.
DO NOT Download any playing software until you have done your homework.
Fraudulent behavior on the part of online casinos has been documented. The most commonly reported behaviors are refusal to pay withdrawals or cheating software with rigged payouts. An online casino with multiple confirmed cases of fraudulent behavior is often called a rogue casino by the online casino player community.
One commonly reported behavior related to refusal to pay withdrawals is the refusal to pay withdrawals promptly. A rogue casino may intentionally delay a withdrawal in hopes that the player will continue gambling with the money in the account and lose it all back. Other rogue online casinos attempt to not pay their customers by retroactively applying unfair terms to their house rules.
Cheating software appears to be less common than payout problems.
Some casino software has been mathematically proven to cheat, such as Elka System/Oyster Gaming and Casino Bar. Screen shots from the back office of an older brand of software indicated the odds could be adjusted by the operator. Some casinos were proven to give higher winning probability when players play in fun mode comparing to playing for real money, In order to attract players to register and play for real money.
Some casinos use spamming techniques excessively in order to promote themselves. Many casino gambling portals and player forums maintain blacklists of rogue casinos. While some carry more authority than others, most blacklists constitute individual webmaster and player opinions rather than anything official from any type of regulating body.
My advice is to do some more online searching, try typing "jackpotcapital.com scam" in Google and see what you come up with.
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